Landline phone calls have traditionally been delivered over the old copper wire telephone network – this is known as the Public Switched Telephone Network (PSTN). BT will retire the PSTN by December 2025 and all other landline providers will also switch over by this date. This means that in future, landline calls will be delivered over digital technology […]

From 1 April 2024, professionals should only be using the online form to refer safeguarding adult concerns to the local authority in Newcastle: https://mycarenewcastle.org.uk/form/SAIE?latest=true&mc_cid=d4f5805b42&mc_eid=a4afcfc3f5#!/ Moving to an online-only option for professionals will allow questions to be mandated, which should be known by the referrer. If you have any queries regarding this change, please contact safeguardingboards@newcastle.gov.uk

New legislation, including three Government backed cross party Acts, came into force on Saturday granting workers across the country more flexibility over where and when they work. The Employment Relations (Flexible Working) Act means employees now have the right to request reasonable flexible working from their first day of employment, with those requests subject to

Healthwatch Northumberland Monthly Drop-ins Come and see us at one of our monthly drop-ins, which we hold in all five local council areas of the county. These sessions are a chance for residents to tell us, in confidence, about their experiences of NHS and social care services so that we can understand what is working

Free in-person energy advise – if you work with someone who would benefit from tailored, in-person energy efficiency support, you can now refer them straight to Home Energy Advice North East for expert advice via Groundwork North East and Cumbria through the form on the link found below (please use the reference Energy Saving Trust