Hourglass (formerly Action on Elder Abuse) is the only charity in England, Wales, Scotland and Northern Ireland working exclusively on elder abuse. They provide knowledge, expertise and support to thousands of people every year.
Hourglass offers support to victims and others who are concerned about or have witnessed abuse, neglect or financial exploitation.
They work to protect, and prevent, the abuse of vulnerable older adults and by doing so also protect other adults at risk of abuse.
Main Telephone: 0208 835 9280
Website: wearehourglass.org1 new message (wearehourglass.org)
Helpline: 0808 808 8141
Email: enquiries@wearehourglass.org
Opening hours
If you are worried for the welfare of an older person, you can call us for free on our 24/7 Helpline – 0808 808 8141 for confidential information, support and guidance. (Open 24/7 – including weekends and bank holidays)
Mobile number for the text service 07860 052906
Email: helpline@wearehourglass.org (both currently only available during business hours, (Mon-Fri 9 to 5)